Zainab Iqtedar
Customer Service Representative @Heavenly Desserts
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WORK HISTORY
Customer Service Representative @Heavenly Desserts
GB
As a customer service representative, it is my job to create an inviting environment in store at Heavenly Desserts Derby while maintaining good communication with customers. Ensuring a premium dining experience is at the forefront of my responsibilities, as well as resolving complaints and delivering quality services. Well informed about food and hygiene protocols in store and well-versed in creating a variety of desserts too.
EDUCATION
Nixor College
A Levels
Usman Public School System
GCSE O Levels
Habib University
Bachelor of Arts - BA
ABOUT ZAINAB IQTEDAR
Currently serving as a Customer Service Representative at Heavenly Desserts UK. Experienced in effective communication, complaint resolution, and maintaining food hygiene standards. I hold certifications in graphic design and responsible research conduct, reinforcing a versatile professional background. With over three years of experience in communication-focused roles, including content writing and customer service, actively supporting organizational goals through creative problem-solving and strategic content planning. Passionate about combining my communication and design skills to create a better, more sustainable world - starting from my workplace.
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