Zaina Hussain
Associate Quality Engineer at Medline
- Role
- Associate Quality Engineer at Medline
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
Experience
Associate Quality Engineer
Jul 2024 — Present · Northfield, IL, US
Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time- Issue replacements, credits, or RGA’s as required for complaint resolution. Notify sales reps/customers regarding the results of the investigation- Run monthly or quarterly complaint trend reports per SOP- Coordinate stock checks and rework of product as required in response to complaints- Identify appropriate actions required to prevent further complaints. Initiate manufacturing and supplier corrective action reports and follow up to ensure corrective actions are implemented- Coordinate or perform inspections of new products or products from new vendor at branches and factories- Responsible for building appropriate product documentation (e.g. Device Master Records) in compliance with applicable regulations and to support Design Control and Risk Management activities- Create and maintain inspection procedures.
Education
University of Illinois Urbana-Champaign
Bachelor of Science - BS, Systems Engineering and Design
2020 — 2024
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