Zain Shah
- Role
- Founder & CEO at Nexcel Solutions
- Location
- Newark, DE, US
- LinkedIn followers
- 500 followers
About Zain Shah
Energetic, Committed, Creative and Passionate is what defines me in 4 words
Experience
Founder & CEO
Aug 2019 — Present
Experienced in blending strategic thinking with hands-on implementation, advising on developing and defining operational strategies to help our clients around the world solve their most critical problems. Hands on experience in providing a unique set of tools and techniques to help clients identify opportunities for improvement and implement recommendations in support of client’s business objectives. Areas of expertise include: • Start-up operations and ongoing operational excellence • Creating & implementing complete contact center & Customer support infrastructure. • Monitoring center cash flow operations • Monitoring contracts, KPI’s and operational protocols. • Costing of the projects/ resources / Incentive planning structures • CMS planning / costing • Managing Sales Force- International
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