Zain Raza
Director @Rezonate Ltd
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WORK HISTORY
Director @Rezonate Ltd
Supporting organisations to create people centred services that deliver value through strategic design and service design. Kainos - Provided service design capability to Department for Transport’s Bus Open Data Service by helping transform a technical, data-focused platform into a user-centred service that delivers value based on needs. This is through facilitated workshops with stakeholders to co-design and improve service understanding and collaboration and visualising the end-to-end service through comprehensive artefacts including service blueprints, user network maps, and service catalogues, enabling clearer collaboration and alignment across teams.Kainos - Service design lead for Department of Transport on the Automated Vehicles Act data work stream. Investigo government solutions - Head of service design for Department for Science, Innovation & Technology on the Matrix programme. Managing team of circa 10. Including service designers, delivery and analysts.
EDUCATION
Sutton Grammar School
A levels, Maths A*, Further Maths A, Physics A
University of Bristol
Master's Degree, Aerospace Engineering
SKILLS
ABOUT ZAIN RAZA
Design Leadership | Service Design (CX) | UCD
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