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Current company Mindbridge
Outsourcing and Offshoring Consulting · 6.6K employees · Founded 2004 · Lahore, Punjab, India
Founded in 2004, Mindbridge (Private) Limited is Pakistan’s largest BPO company, operating with a 10,000-seat capacity. With 8,000+ employees, we deliver multilingual customer care, technical support, and back-office solutions for leading global brands.
We serve clients in 45+ countries, supporting 25 languages across the EU, MENA, APAC, and North America. Our portfolio includes the world’s largest transportation company, the largest food delivery brand, Europe’s largest online bank, Pakistan’s biggest healthcare provider, major telecom operators, and one of the world’s top digital payment processors—supported by Mindbridge for over 15 years.
Our operations meet world-class standards, backed by certifications including ISO 9001, 27001, 22301, 18295, 26000, as well as PCI DSS, GDPR compliance, SOC 1 & SOC 2.
Our culture is defined by our core values: 100% Ownership, Out-of-the-Box Resourcefulness, Continuous Innovation, Uncompromised Quality, Maximum Efficiency, and True Loyalty. These values shape how we work, how we solve problems, and how we deliver impact at scale.
Recognized by the Pakistan Export Board since 2004, Mindbridge has won multiple national awards, including the Platinum Award for Top Call Centre Services (2024) and Top IT Exporter (2023).