Zaid Malik
Senior Genesys Administrator
- Role
- Senoir Voip Genesys Engineer at Sterling
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Zaid Malik
Cisco CCNA Collaboration certification with experience in operating and troubleshooting…
Experience
Senoir Voip Genesys Engineer
Mar 2020 — Present · Thane, IN
Responsible for daily operation, user and group administration, configuration changes, usage policies, and collection of materials needed by Genesys Cloud Support like conversation IDs or console logs.Responsible for Call FlowDaily troubleshooting of related to Genesys
Education
University of Mumbai
Bachelor of Applied Science (BASc)
2005 — 2007
Skills
- 1. Networking Maintenance. 2. Configuring Routers, Switches, Modems& Cisco Ip Ph
- Ccna
- Voice Over Ip (Voip)
- Troubleshooting
- Routing
- Cisco Technologies
- Networking
- Network Administration
- Routers
- Firewalls
- Cisco Voip
- Tcp/Ip
- Voip
- Data Center
- Telecommunications
- Vpn
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