Zaid bin Rafiq
Technical Support Engineer @Avviare Info Tech Pvt Ltd
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WORK HISTORY
Technical Support Engineer @Avviare Info Tech Pvt Ltd
Srinagar, IN
Resolve technical issues by configuring and troubleshooting Cisco devices, including routers, switches and firewalls.Supports routine maintenance tasks such as patch updates and backups, ensuring 99.9% network uptime.Collaborate with L2/L3 engineers to escalate complex issues, documenting root causes, solutions, and knowledge base uptime
EDUCATION
University of Kashmir
BCA - Bachelor of Computer Application, Computer Science
ABOUT ZAID BIN RAFIQ
I am a results-driven Network Engineer with expertise in implementing, and maintaining secure, scalable, and high-performing network infrastructures. Skilled in configuring routers, switches, firewall, I specialize in optimizing network performance, troubleshooting complex issues, and ensuring seamless connectivity.
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