Zaid bin Rafiq
Network Engineer | CCNP (Security) | Firewalls | VPN | CCNA & CCNP (Enterprise)
- Role
- Technical Support Engineer at Avviare Info Tech Pvt Ltd
- Location
- Srinagar, IN
- LinkedIn followers
- 500 followers
About Zaid bin Rafiq
I am a results-driven Network Engineer with expertise in implementing, and maintaining secure, scalable, and high-performing network infrastructures. Skilled in configuring routers, switches, firewall, I specialize in optimizing network performance, troubleshooting complex issues, and ensuring seamless connectivity.
Experience
Technical Support Engineer
Oct 2024 — Present · Srinagar, IN
Resolve technical issues by configuring and troubleshooting Cisco devices, including routers, switches and firewalls.Supports routine maintenance tasks such as patch updates and backups, ensuring 99.9% network uptime.Collaborate with L2/L3 engineers to escalate complex issues, documenting root causes, solutions, and knowledge base uptime
Education
University of Kashmir
BCA - Bachelor of Computer Application, Computer Science
2021 — 2024
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