Zahra Hamdani

About Zahra Hamdani

Aligns work performance with organizational mission, vision, and values. Has strong…

Experience

1. Program Support Assistant

   Turning Point Community Programs

   Jul 2015 — Present · Sacramento, CA, US

   Provide a wide range of administrative snd analytical support in a community-based behavioral healthcare program. with goals of greater efficiency and productivity. Enhance employee satisfaction and wellness. Set, plan, and implement programs in evaluation and learning and development. Conduct quality improvement, collaborate across and outside the organization, handle contract management, be an expert in records releases under HIPAA confidentiality guidelines, streamline heavy scheduling, engage in on-going policy development, conduct data analysis to propose and implement solutions, use conflict management and open communication to resolve issues, make adjustments to stay within budget, streamline and provide training in document management, review job designs, provide budget recommendations, supervise receptionists, conduct audits for compliance, write and proofread professional documents and correspondence, improve processes by first identifying issues that others may overlook or downplay, and strive to increase diversity, inclusion, and equity.

Education

• Western Governors University

  Bacheor of Science, Business, Human Resource Management

  2005 — 2007

• California Southern University

  Certificate in Strategic Leadership, Business Administration and Management, General

• California Southern University

  Master of Business Administration - MBA, Strategic Leadership

  2015 — 2018

• Long Ridge Writer's Group

  Certificate, Publishing Nonfiction Writing

  2002 — 2003

• Elk Grove Adult and Community Education

  Certification, Microsoft Office Specialist in Word and Excel

  2009 — 2009

Skills

• Appointment Scheduling
• Public Speaking
• Presentations
• Telephone Skills
• Event Planning
• Newsletters
• Research
• Administration
• Microsoft Word
• Resume Writing
• Writing
• Copying
• Interviewing
• Marketing
• Project Management
• Training
• Word
• Outlook Express
• Customer Service
• Editing
• Excel
• Access
• Office Management
• Cultural Diversity
• System Administration
• Human Resources
• Leadership
• Nonprofits
• Budgets
• Answering Phones
• Community Outreach
• Scanners
• Recruiting
• Powerpoint
• Microsoft Excel
• Adobe Acrobat
• Clerical Duties
• Data Entry
• Mail Merge
• Management