Zahra Arshad

Senior Product Manager @Delivery Hero SE

Berlin, DE

Collaborate with regional operations head across 5 regions and engineering leads for quarterly strategic planning, aligning goals and OKRs for product development and profitability.• Quarterly alignment with Data Science on improvement of existing model and development of new models in alignment with the overall strategic targets• Led cross-functional sessions to define and execute market launch strategies, ensuring unified Go-to-Market efforts. Successfully migrated Glovo\'s internal tech stack to Delivery Hero’s platform, achieving enhanced performance during and after the transition.• Developed yearly product strategy in line with overall business strategy and lead quarterly roadmap planning sessions with the team.• Launched multiple product features with collaboration with engineers and business counterpart to meet specific objectives. • Improved order fulfilment by Defining and executing the product roadmap for courier and fleet partner integrations• Spearheaded the integration of real-time route optimization and dynamic batching algorithms, reducing dispatch time by 12% over the year.• Reduced cancellation to be 1% by working with external logistics partners to implement API-based fleet tracking and delivery status updates.• Utilized advanced analytical techniques to uncover root causes of seasonal delivery challenges, implementing proactive product solutions to minimize disruptions. Collaborated with engineering and data leads to develop data-driven forecasting models that enhanced product features and improved operational efficiency.• Spearheaded the development of high-visibility dashboards in Data Studio and Tableau, facilitating actionable insights for executive stakeholders.• Guided a team of data and performance leads in achieving prioritized performance goals, fostering a collaborative and high-performance culture.• Lead a team of junior product managers and guided them through product planning and development process.

National University of Sciences and Technology (NUST)

Bachelor's Degree

Pakistan International School Jeddah KSA

High School