Zahir Himat

Universal Banker Ii @Truist

Richmond, VA, US

Open and manage new checking, savings, credit, and debit accounts while ensuring accuracy and regulatory compliance.• Deliver excellent client service by handling routine and complex financial transactions efficiently and professionally.• Educate clients on digital banking tools such as mobile apps, online banking, and ATMs to enhance self-service capabilities.• Identify client financial needs and recommend appropriate Truist products or services to support their goals.• Refer clients to mortgage, investment, or business banking specialists when additional expertise is needed.• Adhere to operational policies and risk management procedures while contributing to branch sales and service goals.