Zahir Chhapra
End User Operations, IT Service Delivery IT Support Management, ITIL V4 Foundation.
- Role
- IT Lead - End User Technology Solutions at Accelya
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Zahir Chhapra
Leadership in End-User Computing (EUC) is more than a role—it\'s a mission. With a…
Experience
IT Lead - End User Technology Solutions
Feb 2025 — Present · Mumbai, IN
Managing End User Operations for India. OS deployement via Autopilot, M365, Incident Management, Cyber Improvement, IT Procurement, Mobile Device Management via Microsoft Intune, Vendor & Resource Management.
Education
Mumbai University
B. Com, Accounts and Computers
2000 — 2003
Skills
- Technical Support
- IT Audit
- Sybase
- Vmware
- Microsoft Technologies
- IT Operations
- System Administration
- Dns
- Integration
- IT Service Management
- Management
- System Deployment
- Itil
- Active Directory
- Windows Server
- Itil V3 Foundations Certified
- Vendor Management
- Information Technology
- Team Management
- Computer Network Operations
- IT Management
- Windows Xp
- Microsoft Sql Server
- Sla
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