Zahid Khan
Senior Manager – CRM Delivery & Operations | Driving Successful Launches & Post-Production Excellence @ ICICI Lombard | Ex-Prudence | Ex-Tata CLiQ
- Role
- Senior Manager - Crm Delivery & Operations at ICICI Lombard
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Zahid Khan
Passionate about leveraging technology to enhance customer experiences, I am a seasoned…
Experience
Senior Manager - Crm Delivery & Operations
May 2024 — Present
End-to-end management of the CRM application and related developments to enhance customer experience (CX) and user experience (UX) in accordance with legal and compliance requirements. This role involves gathering and analyzing CRMrelated requirements from business teams and stakeholders, translating them into technical specifications, and ensuring timely delivery of requirements. Collaborate with operational, legal, and technology teams to ensure alignment of priorities and adherence to business processes.
Education
K J Somaiya College of Science & Commerce Vidyanagar Vidyavihar Mumbai 400 077
Bachelor of Commerce - BCom
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