Zaheer Malik
Consultant Business Analyst @Southern Water
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WORK HISTORY
Consultant Business Analyst @Southern Water
EDUCATION
Coventry University
Bachelor of Engineering (BEng), Avionics Engineering
Coventry University
Master's Degree, Computer Science
SKILLS
ABOUT ZAHEER MALIK
TECHNICALLY AND COMMERCIALLY-ASTUTE CONSULTANT DIGITAL BUSINESS ANALYST & PROJECT MANAGER Innovative and results-driven senior Digital Business Analyst & Project Manager with demonstrated success engaging staff at both business and technical levels while adopting a holistic approach to understanding / integrating new structures and business issues – recently defining standards and key business processes. Successful change manager with progressive experience managing strategic projects - cultivating and nurturing key stakeholder relationships to gain ‘buy-in’ while adopting a consultative approach to effectively analyse and delineate project needs.Recognised for the ability to analyse, instigate and complete highly-beneficial projects while harnessing project & service management methodologies, including Agile (qualified Scrum Master), ITIL & Prince2 (qualified Practitioner) to deliver concurrent and often, complex programmes to deadline, specification and budgetary constraints. Experienced in the use & implementation of Oracle & SAP HANA / Hybris (HR & Financial), ERP, CRM MS Dynamics, TFS, WMS, EDI, VOIP, IVR, XML, API, SLA’s, BPM (Business Process Management), Business Intelligence (BI), UML, MS Visio / Project, Scrum, PMO, Rally, RAID JIRA, SaaS, SAP, Merchant Payment ( PSP Barclaycard, PayPal), BizTalk, ITSM, Testing,UAT, OAT
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