Zaheerhussain Abdulaziz Bhurawala

Information Technology Engineer @Pukka

Syston, GB

Lead the organisation’s cybersecurity and end-user computing strategy, ensuring secure, efficient, and scalable IT operations across a complex manufacturing environment. Drive initiatives that protect critical assets, enhance user experience, and align technology with business goals.Key responsibilities & achievements:Cybersecurity Leadership – Oversee all aspects of cyber defence, from vendor engagement to deployment of advanced solutions including Darktrace and Avast, ensuring proactive detection and rapid incident response.EUC Management – Lead the design, deployment, and optimisation of end-user computing solutions, providing secure, high-performance desktop, laptop, and mobile environments for all business users.IT Asset & Endpoint Security – Centralised management of all company devices under a single application, enabling better visibility, control, and compliance with security policies.Automation & Efficiency – Implement workflow automation to speed up incident resolution, reduce manual effort, and strengthen operational resilience.ERP Security & Optimisation – Efficiently manage Microsoft Dynamics 365 Business Central, securing and streamlining ERP processes to support manufacturing operations.Strategic Collaboration – Work directly with directors and senior management to identify cyber risks, reduce costs, and streamline processes for continuous improvement.Root Cause & Incident Resolution – Perform in-depth analysis of security incidents and system issues, implementing preventative measures to reduce recurrence.Documentation & Knowledge Sharing – Produce user guides, SOPs, and technical documentation to support secure IT practices and empower the support team.Infrastructure Support – Administer Active Directory, Group Policy, Microsoft 365, and VMware environments, ensuring stability and security across the network.

Cisco Networking Academy

Cisco Certified Network Associate, Computer and Information Sciences and Support Services

Coursera

Diploma of Education, Data Analysis

University of London

Bsc Computer Science , Computer Science

ACCA

Acca, Accounting and Finance