Zac Oneill

Senior Implementation & Customer Success Manager | Yoga Instructor | 10 Years of SaaS Experience | Passionate about helping customers succeed through product education

Role
Customer Success Specialist at Zendesk
Location
Denver, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Zac Oneill

I\'m a Senior Implementation and Customer Success Manager with 10 years of experience in SaaS. I am enthusiastic about making authentic connections, building long-term client relationships, and driving success through product education and training.I have built and managed global teams, overseen a $6MM ARR book of business, and defined implementation processes from the ground up.

Experience

  1. Customer Success Specialist

    Zendesk

    Sep 2024 — Present · Denver, CO, US

Education

  • University of Pittsburgh School of Business

    BSBA, Marketing and Finance

    2008 — 2013

  • North Allegheny High School

    General Studies

    2004 — 2008

Skills

  • Leadership
  • Facebook
  • Microsoft Word
  • Public Speaking
  • Social Media Marketing
  • Powerpoint
  • Microsoft Excel
  • Advertising
  • Social Networking
  • Time Management
  • Blogging
  • Wordpress
  • Fundraising
  • Public Relations
  • Microsoft Office
  • Social Media
  • Marketing
  • Salesforce.com

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Zac Oneill — Customer Success Specialist at Zendesk in Denver, CO, US | Unifers