Zachary L.
Cybersecurity System Analyst | AWS Cloud Practitioner | Certified AWS Solutions Architect - Associate Passionate about securing cloud infrastructure
- Role
- IT Support Technician at TEKsystems
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Zachary L.
A results-driven Cybersecurity Analyst advancing towards a security role, possessing a…
Experience
IT Support Technician
Aug 2025 — Present · IL, US
Building and configuring a fleet of Windows and iOS devices, ensuring seamless compatibility and deployment readiness across three hospital campuses and off-site locations, supporting enterprise-wide healthcare operations• Configuring and managing healthcare software applications, including Electronic Health Record (EHR) systems such as Epic, to support clinical workflows and ensure compliance with healthcare standards• Imaging and preparing PCs, peripherals, firmware, and drivers for the Testing, Deployment, and Readiness (TDR) phase, ensuring compatibility, performance validation, and deployment efficiency• Collaborating with end-users to troubleshoot desktop-related issues, including hardware and software problems, network connectivity issues, and printing errors
Skills
- Listening Skills
- Research
- Admissions
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Nonprofits
- Management
- Community Outreach
- Project Management
- Communications Planning
- Student Affairs
- Non-Profits
- Higher Education
- Academic Advising
- Microsoft Office
- Event Planning
- Computer Literate
- Training
- Leadership
- Public Speaking
- Social Media
- Customer Service
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