Zack Milne
MBA | Strategic Account Management | Client Success Management | SaaS Implementation
- Role
- Key Account Manager at Avetta
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Zack Milne
Experienced Sales Director and Senior Leader achieving key results in strategic account management, business operations, and team development. Adept at driving growth, retention, and profitability through data-driven decision-making and exceptional client relationship management. Expertise includes managing large portfolios, leading teams, managing expansion efforts, project management, and overseeing success management of key accounts. Strong background in business process optimization, business process development, sales strategy, contract negotiation, revenue generation, and forecasting. Known for consistently exceeding performance targets and generating millions in revenue.
Experience
Key Account Manager
Feb 2025 — Present · Lehi, UT, US
Achieved 149% quota attainment, driving growth across global markets- Maintained 90% annual retention against target metrics, ensuring strong client relationships and continuity- Directed and coordinated global, quarterly account reviews with regional account teams across key regions, including EMEA, APAC, and NORAM, fostering alignment and strategic execution across Client Success, Support, Product, Localization, and Marketing teams- President’s Club Award for outstanding performance and strategic impact.
Education
University of Utah - David Eccles School of Business
Graduate Certificate, Management Information Systems, General
2018 — 2020
Brigham Young University
BA Spanish, Minor Business Management
2005 — 2012
University of Utah - David Eccles School of Business
Master of Business Administration - MBA
2018 — 2020
Skills
- Consulting
- Account Management
- Salesforce.com
- B2b
- Software Implementation
- Management
- Team Building
- Sales Presentations
- Social Networking
- Social Media
- Saas
- Market Research
- Public Speaking
- Microsoft Word
- Team Leadership
- Lead Management
- Online Marketing
- Training
- Social Media Marketing
- Microsoft Excel
- Powerpoint
- Leadership
- Cold Calling
- Strategic Partnerships
- Research
- Teaching
- Entrepreneurship
- Strategic Planning
- Sales Operations
- Customer Retention
- Crm
- Customer Service
- Enterprise Software
- Spanish
- Solution Selling
- Direct Sales
- Sales Process
- Teamwork
- Team Management
- Microsoft Office
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