Zack Kroll

Product Manager, Operations @Incident IQ

Atlanta, GA, US
EMAILS
z•••••@incidentiq.com
MOBILE NUMBERS
+14•••••••07

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WORK HISTORY

Feb 2024 — Present

Product Manager, Operations @Incident IQ

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Atlanta, GA, US

Drive the execution of the product roadmap to improve the workflows and productivity of K-12 school operations.Develop user stories and requirements with defined acceptance criteria to facilitate product development.Serve as product ambassador internally and externally, sharing knowledge and answering questions.Collaborate with UI/UX Designers, Customer Success, Implementation, and Community teams to bring an outstanding user experience to life.Support Go-to-market initiatives, especially product launchesDevelop detailed product feature specifications and ensure they’re clearly understood by relevant teams.

EDUCATION

2013 — 2015

The University of Georgia

Master of Arts in Teaching (M.A.T), Mathematics Education

2007 — 2011

The University of Georgia

Bachelor's in Business Administration, Economics

2009 — 2011

University of Georgia - Terry College of Business

BBA, Economics

SKILLS

Event PlanningPublic SpeakingSocial MediaTeachingResearchPowerpointFundraisingNon-ProfitsMicrosoft OfficeMicrosoft ExcelCommunity OutreachStaff DevelopmentGrant WritingMicrosoft WordSpanishLeadershipNonprofitsProgram ManagementVolunteer ManagementTutoringData AnalysisCurriculum DesignHigher EducationProgram DevelopmentCurriculum DevelopmentTime Management

ABOUT ZACK KROLL

Solution-oriented product facilitator and professional who combines extensive curriculum…

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