Zack P.

About Zack P.

Driven Senior Software Engineer passionate about building scalable systems that make life easier for users and teams. I specialize in Python, Go, and cloud tech (GCP/AWS), and thrive when scaling products, optimizing data pipelines, or mentoring engineers. Lately, I’ve been exploring generative AI and tools like LangChain. Recent highlights- Built and enhanced features for Reserv’s Copilot product, doubling claims accuracy and saving users 10+ hours a week - Architected data pipelines and warehouses, reducing monthly workload by 40 hours and cutting model runtimes by 28%- Launched an AWS Textract-based solution to speed up claims and boost AI context awareness - Standardized monitoring with Terraform and drove security/quality improvements across repositories - Scaled high-traffic features at Merit International Inc. for users - Led team growth, mentored peers, and drove robust architecture at every step Skilled in- Python, Go, SQL - GCP, AWS, Docker, Kubernetes, Terraform - DataDog, NewRelic, LangChain, Django, Kafka I’m always learning, innovating, and building - not just software, but culture and opportunity. Looking for projects and teams where creative autonomy and meaningful work go hand in hand.

Experience

1. Senior Backend Engineer

   Reserv

   Oct 2024 — Present · Salt Lake City, UT, US

   LLM Tools: Collaborated directly with the CTO to develop new features and tools for our flagship Copilot product, which significantly increased the accuracy of claims and reduced manual work for adjusters by up to 10 hours weekly- Data Platform Modernization: Architected and optimized scalable data pipelines and warehouse solutions, reducing claims adjusterworkload by 40+ hours monthly and cutting DBT model runtimes by 28%- AI Document Intelligence: Built an AWS Textract-based pipeline that dramatically increased the context awareness of AI tools, enablingfaster and more accurate claims resolutions and improving operational efficiency for 100% of claims- Infrastructure & Security Optimization: Reduced Docker image sizes by up to 76% and improved security posture, streamliningdeployments and mitigating vulnerabilities across multiple repositories- Quality & Observability Leadership: Standardized monitoring and dashboards in Datadog via Terraform and enforced codeownerreviews and testing coverage thresholds, elevating code quality and operational visibility organization-wide

Education

• Utah Valley University

  Associate of Science (A.S.)

  2012 — 2014

• University of Utah

  Bachelor of Science - BS

  2014 — 2017