Zackary Ling

WORK HISTORY

EDUCATION

ABOUT ZACKARY LING

Hello! I am a Business Analyst at Latium Technology with a Bachelor of Commerce in Management Information Systems/Business Technology Management and a passion for leveraging IT to empower communities. My expertise lies in business analysis, software quality assurance, and Agile methodologies, with a strong background in supporting business operations through technology-driven solutions.I have experience leading Agile project sprints utilizing Scrum methodologies, ensuring teams stay on track and deliver high-quality solutions. I specialize in gathering business requirements, translating them into actionable insights for software development teams, and optimizing workflows to improve efficiency. My role has also involved conducting User Acceptance Testing (UAT) and software quality assurance testing, where I identify and resolve critical system issues before deployment to ensure seamless user experiences.With a background in data analysis within the electricity utility industry, I understand the importance of grid modernization and renewable energy initiatives. I am excited about how business technology can drive innovation in the energy sector, ensuring sustainable and efficient solutions that benefit both businesses and communities.I am always open to discussing technology-driven business solutions and how IT can create meaningful impact. Feel free to connect!