Zackary Buck
Client Advisor @RBC
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WORK HISTORY
Client Advisor @RBC
Montreal, QC, CA
Identified client needs, providing tailored solutions through creating cross-selling and up-selling leads• Actively resolved client banking issues, ensuring a high level of client satisfaction and retention• Leveraged technological skills to enhance client experience and drive solution-focused outcomes*Transferred from HSBC Canada after its acquisition by RBC in 2024*
EDUCATION
Massey-Vanier High School
DES
Cégep Limoilou
DEC
Concordia University
Bachelor of Commerce
ABOUT ZACKARY BUCK
I am originally from Bromont, Quebec, and now reside in Montreal as I complete my Bachelor\'s degree in Finance. I am bilingual - fluent in English and French. My passions range from analyzing the effects of news on financial markets to playing golf on Canada\'s wonderful courses. My leadership stems from my roles in customer service and leading a Non-Profit. Indeed, in my first two professional experiences, I was placed into roles which enabled me to lead teams towards outstanding customer service. As a Member of the Board of Directors of a Non-profit, I was able to effectively lead the organization towards sustainable practices. My problem-solving capabilities come from my experiences in case competitions. In fact, applying the knowledge that I have gained in class to concrete business situations in high-pressure environments, and succeeding in doing so, has shown that I can effectively transpose my knowledge into actionable solutions. My current professional experiences as a coach, a banker, and a consultant, will enable me to succeed in roles in wealth management, portfolio management, consulting, or other fields in which I may develop an interest.
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