Zack MacTaggart
A seasoned expert in electronics, controls, and IT infrastructure who designs and leads technical solutions for demanding environments.
- Role
- Information Technology at Capitol Bridge
- Location
- Erie, PA, US
- LinkedIn followers
- 500 followers
About Zack MacTaggart
I am a seasoned technology and operations leader with a diverse background in federal…
Experience
Information Technology
Sep 2023 — Present · Arlington, VA, US
I am an experienced IT Solutions Engineer and Systems Administrator for a federal contractor, where I design, deploy, and maintain robust IT infrastructure. My responsibilities include administering systems like AWS Workspaces, Amazon Connect, and Microsoft 365. I lead systems administration tasks and am responsible for building and maintaining scalable infrastructure to support our business operations. My passion lies in solving complex problems by designing effective solutions and managing them from conception to deployment.In addition to my core sysadmin duties, I act as a security engineer, implementing crucial security controls with tools like Rapid7 and fostering a strong security culture through company-wide security training. I serve as a Tier 3 technical support escalation point, resolving complex issues with tools like Zendesk and our other systems. I also wear a junior project manager hat, helping to guide and deliver various IT projects on time and within scope. My expertise spans solution design, systems engineering, and project management, providing comprehensive support for our IT initiatives.
Skills
- Process Improvement
- Management
- Html
- Software Installation
- Javascript
- Outlook
- Oil & Gas Industry
- Plc
- Oilfield
- Xp
- Hardware
- Security
- Oil and Gas
- Supervisory Skills
- Oil & Gas
- Quality Assurance
- Training
- Sharepoint
- Electro-Mechanical Troubleshooting
- Customer Service
- Lotus Notes
- Photoshop
- Data Analysis
- Pressure
- Microsoft Word
- Electronics
- Computer Repair
- Technical Support
- Microsoft Excel
- Software Documentation
- Industrial Safety
- Industrial Control
- Troubleshooting
- Windows 7
- Gas
- Automation
- Inspection
- Computer Hardware
- Microsoft Office
- Sales
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