Zack Gipson
CPO | Chief Product Officer | Head of Digital | Fintech & WealthTech | Product Management | Digital Transformation | M&A Integration | Innovation
- Role
- Head of Product, Investment Services Company at USAA
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Zack Gipson
I lead companies to innovate, transform, and build for the future. I am recognized as a transformational leader who companies look to deliver industry-leading experiences and products, spearhead major transformations, grow and scale businesses, and drive innovation in highly complex and regulated organizations. Transformation & Change LeadershipDelivers results from strategy to execution to sustainability, and inspires and aligns stakeholders to achieve large-scale transformations. Drove transformations at multiple Fortune 100 companies, consistently delivering top client and business metrics.Business TechnologistLeverages deep business and technical acumen to modernize businesses and drive transformational initiatives ranging from implementing connected, omni-channel business models, to corporate innovation and venture capital, to leading large-scale digital platforms and experiencesInnovation at ScaleArchitects tailored innovation models to optimize business outcomes, serve customer needs, and deliver cutting-edge technology. Recognized as a top innovator in financial services, ranging from pioneering technology and AI to scale and increase access to financial advice and planning, investing, and wealth management, to launching an industry-first integration with a cryptocurrency platform.Scalability & GrowthFocuses on people, process, technology, and data for a holistic approach to enabling scale and growth. Successful track record generating new revenue streams; driving efficiency, productivity, and significant scaling; and, implementing operating models for sustainable growth and scale.Mergers & AcquisitionsIntegrates some of the largest acquisitions in financial services, including $50B acquisition of Merrill Lynch by Bank of America and $26B acquisition of TD Ameritrade by Charles Schwab.
Experience
Head of Product, Investment Services Company
Mar 2026 — Present · San Antonio, TX, US
Lead Investment Product and Financial Planning & Advice teams with responsibility for Product Management and Product / Offer Strategy. Ensure the Investment Services Company’s products and solutions enable USAA to be its members’ most trusted source for investment services and advice.
Education
Harvard University
Bachelor of Arts - BA
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