Zach Reynold
IT Operations Intern at Hendrickson | Technology Enthusiast
- Role
- IT Operations Intern at Hendrickson
- Location
- Kent, OH, US
- LinkedIn followers
- 500 followers
About Zach Reynold
At Hendrickson and Kent State University, our teams have enhanced IT operations by…
Experience
IT Operations Intern
Sep 2024 — Present · Canton, OH, US
Developed a PowerShell script to automate Active Directory tasks, improving efficiency and reducing manual workload-Coordinated an international computer upgrade project, replacing all systems at the Brampton, Canada site and managing cross-border logistics-Installed and configured a visitor registration system, including guest badge printing, to streamline front desk operations-Provided rapid IT support by resolving tickets efficiently, ensuring minimal downtime for office staff-Managed IT inventory and procurement, ensuring equipment availability and maintaining optimal stock levels-Assisted remote users via TeamViewer, troubleshooting and resolving technical issues for remote users-Conducted a security audit to identify and address systems nonresponsive for over 90 days, verifying active IPs, disabling inactive systems, and removing obsolete devices from the network to maintain security and compliance.
Education
Kent State University
Bachelor of Applied and Technical Studies
2021 — 2026
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