Zach Nilsson
UX Strategist | Mixed-methods Researcher | Design Thinking Coach | Pickleball Enthusiast
- Role
- Principal Ux Researcher at Fidelity Investments
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Zach Nilsson
An outcome-driven UX research (10+ years) and design leader with deep expertise in guiding and supporting research across large-scale enterprise product organizations. Passionate about understanding user behaviors, needs, and motivations to influence product roadmaps at both the leadership and group level. Proven ability to lead end-to-end, high-impact exploratory research while simultaneously coaching and enabling cross-functional teams to conduct lightweight research. Experienced in employing mixed-method research approaches to uncover issues, identify patterns, and establish core insights that maximize an organization\'s ability to act upon customer unmet needs.Hi I\'m Zach Throughout my career I’ve specialized in complex enterprise software, including data management systems, AI technologies, risk and compliance solutions, and hybrid cloud infrastructures. My background is rooted in fostering collaboration across geographically distributed and cross-functional teams to address critical user challenges and deliver scalable outcomes that exceed stakeholder expectations. By aligning research insights with strategic goals, I lead teams to drive product roadmap decisions, enhance user experiences, and drive research initiatives that inform enterprise software solutions and advanced AI-driven innovation.
Experience
Principal Ux Researcher
Dec 2025 — Present · Durham, NC, US
Focus on Emerging Business for Workplace Investing
Education
Savannah College of Art and Design
Master's degree
2012 — 2014
Savannah College of Art and Design
Master's degree
2013 — 2015
Skills
- Sustainability
- Design Research
- Systems Thinking
- Social Innovation
- Design Thinking
- Collaboration
- Creative Facilitating
- Behavioural Change
- Service Design
- Business Strategy
- Innovation Management
- User Experience
- Adobe Creative Suite
- Solidworks
- Strategic Planning
- Sustainable Energy
- Project Management
- Futures Analysis
- Brand Development
- Sustainable Business
- Scenario Building
- Product Development
- Product Design
- Social Media
- Sustainable Design
- Corporate Social Responsibility
- Storytelling
- Design Strategy
- User-Centered Design
- Creative Direction
- Creative Work
- Ethnography
- Design Management
- Qualitative Research
- Experience Design
- Workshop Facilitation
- Illustrator
- Indesign
- Adobe Illustrator
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.