Zach Neumann

About Zach Neumann

I have over 20 years of experience in the audio-visual industry as a technician with a…

Experience

1. Audio Visual Technician Lvl 3

   Fred Hutch

   Sep 2022 — Present · US

   Support meeting, on call, setting up events/run. Work with Vip and President. Deals with conference rooms issues/network and trouble shooting connections. Virtual meetings conference calls setup running event meetings on the backend. Support meeting, on call, setting up events/run. Work with Vip and President. Deals with conference rooms issues/network and trouble shooting connections. Virtual meetings conference calls setup running event meetings on the backend.Managed webcasting platforms to enable the broadcast of presentations to the publiceliminating access barriers and supporting fundraising events Resolved technical issues in a professional manner to meet customer needs Accountable for maintaining a calendar of technical support and coordinating resourcesfor a wide variety of events and audio-visual needs. Strong verbal communications to help A/V teams organize and decide on priorities andactions. Bias for action and decisions to intervene quickly in response to customer calls forsupport resolving issues and maintain high quality of service. Installed upgraded equipment and testing to improve the technology in 200+ conferencerooms resulting in stabilizing connections and reducing tech support needed duringmeetings and presentations Initiated and maintained an inventory system for conferencing equipmentimproving response time to customer and client needs Supported high visibility internal and public events providing superior customer serviceand fast resolutions to technology issues Lead trainings for staff on using new platforms increasing number of team membersthat could respond to and resolve technology issues Demonstrated job competency, promoted from contractor to full-time individualcontributor

Education

• Art Institute of Seattle

  AA, audio engineering

  2010 — 2014

• Edmonds College

  Certificate, Landscaping

  2005 — 2011

• Edmonds College

  High School Diploma, Audio Engineering and Advanced Audio Engineering

  2005 — 2010

Skills

• Production
• Event Management
• Audio
• Sound
• Photoshop
• Digital Photography
• Live Sound
• Video Editing
• Videographer
• Studio Recording
• Studio Lighting
• Live Events
• Live Meeting
• Lighting Design
• Lighting Control
• Sound Reinforcement
• Sound Design
• Audio Post Production
• Video Production
• Drawing
• Composition
• Sound Editing
• Music Production
• Mastering
• Audio Engineering
• Music Industry
• Audio Editing
• Recording
• Music
• Field Recording
• Film