Zachary Melick
Director Business Transformation @PeaceHealth
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WORK HISTORY
Director Business Transformation @PeaceHealth
Vancouver, WA, US
Lead enterprise-wide transformation, strategy execution, and portfolio governance for a $3.9B health system serving communities across Washington, Oregon, and Alaska. Partner directly with the Chief Strategy Officer, C-suite executives, and senior leaders to design and deliver high-impact initiatives that strengthen operational performance, financial sustainability, and patient outcomes.Scope & Responsibilities- Direct oversight of three enterprise portfolios: Business Transformation PMO, IT PMO, and Community Connect (Epic extension program), managing combined portfolios exceeding $100M annually- Co-developed the 3-year enterprise strategic plan and operationalized governance processes to ensure execution and value realization- Manage enterprise demand intake, prioritization, and resource allocation across hundreds of active initiatives- Lead development of business cases, RFPs, and vendor partnerships, including engagements with top consulting firms.Key Achievements-$100M+ in operational improvements through the Operations Advancement portfolio (length of stay, ED throughput, OR utilization, workforce productivity, pharmacy formulary, supply chain optimization, and shared services)- Directed multiple enterprise Incident Command Center activations, including systemwide COVID-19 response and rapid recovery from global cybersecurity events — maintaining zero disruption to patient care- Led implementation of ServiceNow Health & Life Sciences platform (ITOM, ITSM) and modernization of Epic Community Connect, earning Epic Accreditation- Built enterprise transformation and demand governance frameworks adopted across clinical, operational, and technology portfolios- Recognized with PeaceHealth’s Leadership Award for exceeding 95th percentile leadership and engagement scores.
EDUCATION
Florida State University
Bachelor of Arts Program (BA) English: Creative Writing, Literature
DeSales University
Dual Enrollment, Visual Media Production
SKILLS
ABOUT ZACHARY MELICK
I am a business transformation executive with a track record of leading enterprise-wide strategy execution, portfolio governance, and operational improvement in complex, high-stakes environments.Currently serving as Director of Business Transformation at PeaceHealth, I partner with the Chief Strategy Officer and C-suite executives to design and deliver initiatives that drive measurable results — from $100M+ in operational improvements to major systemwide technology deployments and crisis response leadership.My approach blends: Strategic execution — translating vision into actionable roadmaps and accountable outcomes Value realization — ensuring every investment delivers measurable impact Data-driven insights — leveraging analytics and storytelling to guide executive decision-making Leadership in complexity — leading Incident Command Centers, vendor partnerships, and confidential, high-priority engagements with the highest levels of organizational trustI bring a diverse background — from building national clinical laboratories to directing hospital transformation portfolios, and even managing high-profile hospitality operations in New York City — all of which sharpened my operational, client, and leadership skills.Core competencies: Strategy execution · Enterprise portfolio management · Operational transformation · Executive facilitation · Governance design · Vendor & contract negotiations · Data & insights storytelling · Value realization · Crisis leadership · Cross-functional team building
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