Zach Lee

About Zach Lee

Experienced program manager and change strategist with a track record of leading…

Experience

1. Program Specialist - Financial Partnerships

   Align Technology

   Jul 2025 — Present · Raleigh, NC, US

   Program Specialist on Align’s Global Business Innovation Team, leading operational, reporting, and implementation partnerships and initiatives for the Financial Services Team. Main point of contact for analytics, audits, and financial program support. Manage day-to-day activities for financial services programs for the Canadian business unit- Support international (Americas) financial solutions integrations for new and existing partners such as Canada, LATAM, and more (i.e, EMEA)- Manage the improvement of financing program integrations in collaboration with various other departments within Align- Serve as vendor liaison and point of contact for troubleshooting, resolution, and stakeholder support- Oversee vendor project plans and progress towards integration and development- Manage program auditing for the patient financing programs and coordinate financial activities between the Accounts Receivable team and lending partners- Building and managing comprehensive program reporting and analytics, working with internal reporting teams as well as creating Power BI reports from various sources- Conduct ad hoc analyses to better understand our business, doctors, and necessary field support, presenting findings to team and leadership for executive visibility- Optimize the adoption and implementation of financing programs in Align’s network of customers for effective use in reaching practice and Invisalign goals- Strategic oversight of marketing collaborations and the presence of financial solutions content across channels and regions, including globally- Work to support new financing solutions within Business Innovation projects and programs- Improve operational efficiencies, including the management of PO process and payment processing for the team.

Education

• Rider University

  Master of Arts (MA), Homeland Security Policy

  2016 — 2017

• Rutgers University

  Bachelor's Degree, Criminal Justice and Psychology

  2010 — 2014

• Florence Township Memorial High School

  High School, High School/Secondary Diplomas and Certificates

  2006 — 2010

Skills

• Direct Patient Care
• Patrol
• Research Design
• Surveillance
• Use of Force Training
• Microsoft Office
• Alarm Systems
• Security
• Suicide Intervention
• Timely Decision Making
• High Organizational Skills
• Firearm Fundamentals
• Intelligence Analysis
• Criminology
• Team Leadership
• Communication Skills
• Fine Art Background
• Overnight Shift Experience
• Time Management
• Cascading Style Sheets (Css)
• Security Management
• Emergency Services
• Crisis Intervention
• Ekg
• Grace Under Pressure
• Handcuffing Certification
• Criminal Justice
• Analytical Writing
• Security Officer Registration Act (Sora) Certification
• Html
• Marksmanship
• Basic Pistol Certification
• C
• Team-Oriented
• Pepper Spray Certification
• Multifauceted Data Analysis
• Photoshop
• Java
• Client Relations Skills
• Hands-on Training