Zach C.

About Zach C.

Innovative and results-oriented Marleting and Operations Executive and Customer & Client Success Leader with extensive experience overseeing high-growth marketing opportunities, operations and customer success initiatives for start-up and established enterprises. Displays extreme comfort in collaborating with senior leadership teams on strategies related to operations, organizational development, business development, change management, and continuous improvement. Expert in recommending best practices and identifying opportunities to grow new streams of revenue, position the organization to achieve sustainability, and attain targeted goals and objectives. • Team Leadership – Thrives when recruiting, leading, and developing high-performing teams to ensure operations are driving the strategic vision, growth, mission, and organizational culture.• Project Management – Skilled in overseeing complex projects through comprehensive lifecycles while guaranteeing targets and performance metrics are met and objectives are achieved. • Client Onboarding & Integration – Possesses 5+ years of experience overseeing and optimizing the corporate client onboarding and integration experience to varied software platforms.

Experience

1. Chief Operations Officer

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   Jan 2020 — Present · Charlotte, NC, US

   Oversees all day-to-day operations of the organization. Plans, directs, coordinates, and leads strategic activities and initiatives while ensuring efficiencies and creating and deploying effective systems that meet current and future needs. • Strategized with the leadership team on the creation, definition, and implementation of the company’s software platform; collaborated with external software designers and programmers to confirm the vision was brought to life. • Initiated calls with potential advertising prospects; engaged in lead nurturing while simultaneously closing sales. • Developed ways for advertisers to create more ads in order to generate repeat business from targeted audiences; devised compensation strategies aimed at consumers.

Education

• Virginia Tech - Pamplin College of Business

  B.S., Finance & Marketing

  2001 — 2005

Skills

• Time Management
• SEO
• Training & Development
• Selling
• Start-Ups
• Data Analysis
• Advertising
• Brand Recognition
• Google Adwords
• Enterprise Software
• Growth Planning
• Search Engine Optimization (SEO)
• Retail
• Building Relationships
• Google Analytics
• Organizational Skills
• Market Research
• Management
• Team Building
• Sales Operations
• Market Analysis
• Sales
• Project Management
• Customer Satisfaction
• New Business Development
• Lead Generation
• Solution Selling
• Panel Data Analysis
• Operations Management
• Growth Management
• Client Relations
• Strategic Planning
• Business Development
• Content Creation
• Financial Analysis
• Social Media