Zachary Silva
Quality Assurance Coordinator @Mtm Health
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WORK HISTORY
Quality Assurance Coordinator @Mtm Health
San Diego, CA, US
Address and resolve grievances submitted by healthcare providers, account representatives, and members.Follow up and conduct consistent reporting to ensure changes and enhancements to the grievance process at Veyo.Respond to complaints, grievances and appeals, adhering to all regulatory, accreditation and internal processing timelines and guidelines.Collect, analyze and interpret trend information to address non-routine business-related concerns. Build Veyo’s brand image with members, physicians, hospitals, regulators and providers by providing effective and efficient service.
EDUCATION
Glendale Community College
General Studies
SKILLS
ABOUT ZACHARY SILVA
Experienced Representative with a demonstrated history of working in the internet…
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