Zack M.

About Zack M.

I am an innovative leader and entrepreneurial senior manager with extensive relationship management experience. Friendly and easily able to develop rapport with clients and colleagues alike.I am always looking for ways to implement and improve processes and streamline operations. I\'m an analytical strategist with a proven ability to find simple solutions for complex problems. Solid business acumen, strong team-building skills, and the ability to synthesize information quickly make me an asset to any company. A natural leader and always able to support my team in any manner necessary to get the job done. A committed, hardworking, professional with the ability to see both the end goal and the finer points of a process that ensures my team meets their goal.

Experience

1. Information Technology Business Partner

   Stewart Title

   Feb 2021 — Present · Woodland Park, CO, US

   Developed partnerships using positive and collaborative methods helping to create IT value add to the business and operations. Shares ownership for business value results by providing IT support services to businesses. Owned both horizontal and vertical business and operational partnerships and served as a single point of focus, working to converge IT functions to one or more lines of business or value streams. Acting as the interface between the IT function and business partner to stimulate, surface, and shape business demand and ensure the potential business value from those assets and capabilities is captured, realized, communicated, and recognized.• Developed a deep knowledge of the business partner’s business and the IT organization and built positive partnerships, both horizontally and vertically.• Ensured business value realization and optimization, from value plans through consultancy, business case development, managing expectations, and identifying opportunities to add value using technology support services.• Ensured project and initiative progress, including consistent and effective communication. This includes managing escalation and avoiding risk as it relates to providing technical service support.• Educate business partners about processes, roles, and capabilities of the Technology Business Services support group.• Measured and communicated business value realized with the Business and IT partners.

Education

• University of Phoenix

  Bachelor's Degree, Managment

  2011 — 2015

• United States Marine Corps

  Computer Sciences School, Quanitco,VA

  1993 — 1997

Skills

• Agile Project Management
• Product Management
• Project Planning
• Product Development
• Analysis
• Software Project Management
• Crm
• Software Development Life Cycle (Sdlc)
• Business Process
• Process Improvement
• Strategy
• Change Management
• Business Requirements
• Cross-Functional Team Leadership
• Software Development
• Scrum
• Enterprise Software
• Customer Service
• Software Documentation
• Sdlc
• Xml
• Systems Analysis
• Business Process Improvement
• Vendor Management
• Business Analysis
• Agile Methodologies
• Team Building
• Management
• Requirements Analysis
• Cloud Computing
• Program Management
• Business Intelligence
• Information Technology
• Leadership
• Integration
• Strategic Planning
• Visio
• Project Management
• Team Leadership
• Executive Management