Zachary Holland
Senior Product Manager at Optum
- Role
- Senior Technical Product Manager at Optum
- Location
- Lehi, UT, US
- LinkedIn followers
- 500 followers
About Zachary Holland
I am passionate about using data, user feedback, stakeholder involvement, and agile…
Experience
Senior Technical Product Manager
May 2022 — Present · Eden Prairie, MN, US
Directed API platform team servicing 30+ endpoints enabling actions across claims, providers, and prescriptions- Leveraged AI tools to streamline intake, facilitate definition of requirements, and generate feature and story writing- Managed the development and release of dashboard and navigation products for United Healthcare member portal leading to YoY improvement to NPS and task completion- Implemented Adobe Analytics to track impression/conversion rate and provide actionable insights to business leads influencing strategic direction of the product line and resulting in better alignment with member priorities- Curated a roadmap of features to track development and deployment to present to VP-level business leaders
Education
Brigham Young University Marriott School of Business
Bachelor's degree
2019 — 2023
Isenberg School of Management, UMass Amherst
Business Administration and Management, General
2015 — 2016
Skills
- Microsoft Word
- Html 5
- Leadership
- Process Improvement
- Access
- Public Speaking
- Visio
- Data Analysis
- Databases
- Teamwork
- Microsoft Office
- Customer Support
- Sharepoint
- Outlook
- Microsoft Excel
- Powerpoint
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