Zachary Heath
General Director @ Union Pacific | Tableau Certified, Masters Management of Information Systems (MMIS)
- Role
- General Director - Tech and Waybill Solutions (Customer Care & Support) at Union Pacific Railroad
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Zachary Heath
As the General Director of Tech and Waybill Solutions at Union Pacific Railroad, I oversee the customer care and support functions for the largest railroad network in North America. With over five years of experience in data analytics and reporting, I deliver innovative and effective solutions to enhance customer satisfaction, operational efficiency, and business performance.I have a Master of Management of Information Systems from the University of Nebraska at Omaha and multiple Tableau certifications. I have expertise in Snowflake, RPA, web development, and various database languages. I am passionate about promoting data literacy and citizen automation across the enterprise, and enabling data-driven decision making and value creation. I am also committed to fostering a culture of collaboration, learning, and excellence among my team and stakeholders.
Experience
General Director - Tech and Waybill Solutions (Customer Care & Support)
Oct 2022 — Present · Omaha, NE, US
Education
University of Nebraska at Omaha
Masters of Management of Information Systems (MMIS), Management Information Systems, General
2013 — 2016
University of Nebraska at Omaha
MIS, Information Assurance
2004 — 2008
Skills
- Teradata
- Oracle
- Oracle Sql
- Coldfusion
- Javascript
- Jquery
- Html
- Css
- Xml
- Lean Manufacturing
- Php
- Perl
- Sql
- Sql Server
- Mysql
- Eclipse
- Dreamweaver
- Microsoft Sql Server
- Software Development
- Ajax
- Pl/Sql
- Databases
- Management
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