Zachary Healy

Director of Regional Operations @Goldfish Swim School - Gaithersburg

Silver Spring, MD, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2023 — Present

Director of Regional Operations @Goldfish Swim School - Gaithersburg

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Gaithersburg, MD, US

Oversee operations for 3 franchise locations in Centereach, NY, Gaithersburg, MD, and Rockville, MD.• Manage all day to day functions, with special emphasis on HR and staff development.• Responsible for all strategic planning, implementation, and KPIs.

EDUCATION

2010 — 2014

James Madison University

Bachelor of Arts - BA, Communication Studies

2010 — 2014

James Madison University

Bachelor of Arts - BA, Media Arts and Design

2019 — 2020

Michigan State University

Master of Science - MS, Management, Strategy, and Leadership

SKILLS

PreziCustomer ServiceMedia PlanningPhotoshopSurveymonkeyPublic SpeakingSocial MediaEditingMicrosoft WordAdult CprIndesignOrganization SkillsCoachingTime ManagementSocial Media CommunicationsCrisis CommunicationsPhotographySpeech CommunicationsTeamworkAp StyleMicrosoft ExcelPowerpointFacebookSwimmingManage Client RelationshipsAdobe PhotoshopCreative WritingSurvey DesignMicrosoft OfficeSpeech WritingResearchSocial NetworkingLeadershipWordpressManagementWix

ABOUT ZACHARY HEALY

An enthusiastic business manager and trainer with expert knowledge of franchising and small business operations. With over a decade of experience in aquatics and children’s programming, I have opened and operated 3 high volume aquatic facilities around the state of Maryland.I possess a unique set of skills and perspectives when it comes to franchise operations management and growing teams. Building strong cultures from scratch that promote development from within and eliminate employee turnover is my specialty.As an LGBTQ+ person, I strive to create inclusive spaces and promote initiatives that improve the accessibility of our programming for queer, special needs, and non-English speaking communities.

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