Zachary Healy
Franchise Operations | DEI & Transformational Leadership
- Role
- Director of Regional Operations at Goldfish Swim School - Gaithersburg
- Location
- Silver Spring, MD, US
- LinkedIn followers
- 500 followers
About Zachary Healy
An enthusiastic business manager and trainer with expert knowledge of franchising and small business operations. With over a decade of experience in aquatics and children’s programming, I have opened and operated 3 high volume aquatic facilities around the state of Maryland.I possess a unique set of skills and perspectives when it comes to franchise operations management and growing teams. Building strong cultures from scratch that promote development from within and eliminate employee turnover is my specialty.As an LGBTQ+ person, I strive to create inclusive spaces and promote initiatives that improve the accessibility of our programming for queer, special needs, and non-English speaking communities.
Experience
Director of Regional Operations
Goldfish Swim School - Gaithersburg
Sep 2023 — Present · Gaithersburg, MD, US
Oversee operations for 3 franchise locations in Centereach, NY, Gaithersburg, MD, and Rockville, MD.• Manage all day to day functions, with special emphasis on HR and staff development.• Responsible for all strategic planning, implementation, and KPIs.
Education
James Madison University
Bachelor of Arts - BA, Communication Studies
2010 — 2014
James Madison University
Bachelor of Arts - BA, Media Arts and Design
2010 — 2014
Michigan State University
Master of Science - MS, Management, Strategy, and Leadership
2019 — 2020
Skills
- Prezi
- Customer Service
- Media Planning
- Photoshop
- Surveymonkey
- Public Speaking
- Social Media
- Editing
- Microsoft Word
- Adult Cpr
- Indesign
- Organization Skills
- Coaching
- Time Management
- Social Media Communications
- Crisis Communications
- Photography
- Speech Communications
- Teamwork
- Ap Style
- Microsoft Excel
- Powerpoint
- Swimming
- Manage Client Relationships
- Adobe Photoshop
- Creative Writing
- Survey Design
- Microsoft Office
- Speech Writing
- Research
- Social Networking
- Leadership
- Wordpress
- Management
- Wix
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