Zachary B.

About Zachary B.

Healthcare business development leader with a mission-driven mindset shaped by my…

Experience

1. Care Coordinator

   Pinnacle Home Care

   Jan 2025 — Present · St. Petersburg, FL, US

   As a Care Coordinator at Pinnacle Home Care, I lead business development and patient coordination strategies to drive growth and deliver high-quality home health services. I serve as a bridge between referral sources, clinical teams, and operations to ensure smooth transitions of care and long-term patient success.Key Responsibilities:•Represent Pinnacle’s mission, vision, and values through consistent, patient-focused performance.•Develop and manage relationships with physicians, hospitals, skilled nursing facilities, and rehabilitation centers to promote home health services.•Conduct pre-discharge evaluations and assess patient eligibility for services based on physician orders.•Maintain a prioritized territory management system aligned with market goals and referral trends.•Provide leadership to the sales team through coaching, accountability, and performance tracking, driving both census and admission targets.•Partner with Operations Leadership to align growth strategy, ensure service excellence, and identify process improvements.•Lead marketing initiatives and implement data-driven strategies to increase market share.•Compile and communicate field-tested best practices to optimize outreach efforts across the region.VA Program Leadership:•Selected as Pinnacle’s VA Liaison for the Bay Pines Veterans Affairs Health System.•Work directly with the VA Community Care RN Team to streamline communication, resolve consult delays, and ensure efficient onboarding of new and existing Veteran patients.•Strengthen collaboration between Pinnacle and VA care teams to improve care continuity and compliance within the VA Community Care Network.