Zachary Tigert
PM and lifelong learner
- Role
- Program Manager - Enterprise Customer Success Unit at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Zachary Tigert
I build the connective tissue between strategy and execution — translating leadership…
Experience
Program Manager - Enterprise Customer Success Unit
Dec 2024 — Present
Collaborated with product teams to contact targeted at risk accounts for contract renewal loss. Created AzureDevops environment and team processes. Led any data cleanup or organization/reporting efforts for team. Created an Azure Devops environment alongside associated automation and processes for team customer success efforts Created an automation in PowerAutomate to send dynamic HTML emails to lists of account managers and dynamic CC Lists utilizing Excel and semantic models from Power BI as data inputs Created team list of unique and duplicate accounts using merges in PowerQuery (Excel’s version of SQL joins) to organize strategy regarding contacts to account managers for customer success
Education
University of Oregon, Clark Honors College
B.A
2001 — 2006
Boston College
In Deferral - PhD
2012 — 2013
University of Oregon
M.A
2006 — 2008
Seattle University
M.A.
2010 — 2012
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