Zachary T.
Customer Success @ Alteryx | Experienced Delivery Leader | Operate with Urgency
- Role
- Strategic Customer Success Manager at Alteryx
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
Experience
Strategic Customer Success Manager
Mar 2025 — Present · VA, US
Accountable for ~$16M ACV, overseeing adoption, renewals, retention, and expansion • Delivered zero churn in 2025 while generating ~$780K CXQL pipeline (291% of personal target;~24% of regional quota)• Led a flagship expansion transforming a 20-license account into 500+ licenses with executive alignment (CFO → ICs)• Co-developed AI-enabled workflows and Hackathon-winning entitlement automation• Trusted cross-functional partner to Sales, Professional Services, Product, Advisory Services, and CS Leadership• Recognized through All Hands spotlights, peer awards, and CSM of the Quarter nomination
Education
James Madison University
Bachelor's Degree, Computer Information Systems
2011 — 2015
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