Zachary Skaggs

Product Manager @CVS Health

Birmingham, AL, US
EMAILS
z••••••••@cvshealth.com
MOBILE NUMBERS
+14•••••••39

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WORK HISTORY

May 2025 — Present

Product Manager @CVS Health

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EDUCATION

2005 — 2018

Lee University

Bachelor's of Science, Business Administration, Management Information Systems Emphasis

SKILLS

Microsoft OfficeAccessCall CenterHtmlQuality AssuranceWindows 7DnsSqlTechnical SupportMicrosoft Sql ServerSoftware DocumentationCustomer ServiceSharepointComputer HardwareCustomer Service ManagementOs XTroubleshootingWindowsMicrosoft WordTeam LeadershipNetwork AdministrationProject ManagementActive DirectoryWindows ServerCall CentersNetworkingWordpressMicrosoft ExcelInformation TechnologySystem AdministrationServersTeamwork

ABOUT ZACHARY SKAGGS

As a Product Manager, I create and implement product strategies that deliver value to our customers and stakeholders. I have 7 years of experience in agile product management, with certifications in Professional Scrum Product Owner and Professional Scrum Master (I & II).I excel at defining requirements, facilitating scrum events, collaborating with engineering teams, and conducting user interviews and market research. I also have a strong interest and knowledge in AI language models, such as ClaudeAI, ChatGPT-4, and others, and how they can enhance product quality and usability. I am passionate about solving problems creatively, experimenting with new ideas, and following the data.

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