Zachary Sherbondy
Building the middleware between ‘can you hear me now’ and ‘problem solved’
- Role
- Senior Software Engineer at Five9
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Zachary Sherbondy
Software Engineer with 8+ years of expertise in building scalable, fault-tolerant Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) solutions. Proven track record in full-stack web development and delivering business-critical systems. Skilled in leading teams, architecting robust solutions, and collaborating with clients to solve complex technical challenges.
Experience
Senior Software Engineer
Jul 2023 — Present · US
Lead the planning, development, and execution of software projects focused on enhancing and expanding the capabilities of the core Five9 platform to meet evolving business needs.
Education
Appalachian State University
Bachelor of Science in Business Administration, Accounting
2011 — 2015
Appalachian State University
Minor, Computer and Information Sciences
2011 — 2015
Skills
- English
- Problem Solving
- Computer Systems Analysis
- Software Troubleshooting
- Mandolin
- Social Media
- Troubleshooting
- Telecommunications
- Photoshop
- Sql
- Public Speaking
- Teamwork
- Debugging
- Data Analysis
- Microsoft Office
- Customer Service
- Microsoft Word
- Research
- Microsoft Excel
- Powerpoint
- Databases
- Tech Support
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