Zachary Sanger
Information Technology Professional
- Role
- IT Technician at Copeland Technology Solutions
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Zachary Sanger
I’m an IT professional based in Buffalo, NY, currently working as a Level II Technician…
Experience
IT Technician
May 2025 — Present · Buffalo, NY, US
Provide Level 2 technical support for servers, workstations, networking, and security.• Administer Windows Server, Active Directory, Group Policy, and Azure AD environments.• Deploy and manage SonicWall firewalls, VPNs, and UniFi wireless networks.• Troubleshoot and resolve escalated tickets to maintain uptime and performance.• Automate IT processes with scripting and tools to improve efficiency and consistency.• Lead system migrations, drive mapping updates, and DNS/server cutovers.• Conduct security audits, monitor suspicious activity, and implement remediations.• Document processes and troubleshooting steps for clarity, consistency, and repeatability.
Education
University at Buffalo
Bachelor of Science - BS
2021 — 2025
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