Zachary Rabtoy

Account Manager @United Printing Company

Charlotte, NC, US

Acted as the primary liaison between customers and the production team, providing clear and effective communication to ensure seamless project execution.• Coordinated with company leadership to provide detailed updates on job progress, print specifications, and address any customer inquiries.• Managed the full order process, including gathering customer requirements, creating accurate estimates, and overseeing the production workflow to ensure timely delivery.• Developed and implemented strict project timelines, ensuring all customer deadlines were met with high quality and efficiency.• Reviewed proofs, artwork, and print materials for accuracy and consistency, ensuring quality standards were met before production.• Collaborated with the General Manager and Sales Team to develop tailored pricing strategies that optimize profitability for each account.• Utilized Pace Print Management System to generate estimates, manage job workflows, and coordinate shipments.• Issued purchase orders (POs) to vendors for the procurement of outsourced materials, ensuring timely fulfillment of production needs.

Western New England University

Bachelor's degree, Marketing