Zachary Nash
Onboarding Technical Consultant III at Toast, Inc.
- Role
- Onboarding Consultant Iii at Toast
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
Experience
Onboarding Consultant Iii
Jan 2021 — Present
Primary point of contact responsible for all communication between Toast and the customer during the implementation processEstablish and maintain positive customer relationships during the on-boarding process all the way through go livesRun and coordinate the activities of all internal teams during the process including Sales, Implementation, Customer Service, and Product ManagementDevelop, execute, and lead a project plan specific to the client and the agreed upon Statement of Work, including budget and resourcesManage a comprehensive change control process across hardware, software, configuration, installation, and resource managementEffectively direct and motivate team of internal support resources in accordance with Toast’s mission statement valuesManage between 60-100 top Platform accounts at any given time.
Education
West Irondquoit High School
High School
2004 — 2007
Mercyhurst University
Bachelor’s Degree, Hospitality Administration/Management
2007 — 2012
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