Zachary McElroy

About Zachary McElroy

Experienced Event, Entertainment, and Program Manager with a demonstrated history of working in the Higher Education, Theme Park, and Entertainment industries. Skilled in Event Management, Strategic Planning, Marketing Strategy, Social Media, Business Strategy, and Entertainment Management.

Experience

1. Associate Event Manager

   Universal Orlando Resort

   May 2022 — Present · Orlando, FL, US

   Universal Meetings & Events - Signature EventsResponsible for all aspects of special events including client contact, logistical planning, menu planning and creative concepts to ensure event success.Communication with various departments regarding multiple events.Responsible for on site management of events, client site inspections, billings and all closeouts and reporting.Completes departmental projects as assigned by manager.Brings together all facets of an event by working cross-divisionally with our UO internal partners (Ops, Security, Attractions, Entertainment, Catering, Rev Ops, Parking, Admissions, HR, etc.), pulling appropriate elements together and executing a flawless event.Ensures timely deliverance of all elements in a fast-paced, quick turnaround environment.Provides on-site management while executing all events.Delivers superior execution which speaks from the feedback received from the client\'s completed CSAT (customer satisfaction) survey.Maintains above average ratings while maintaining strong scores within the Event Manager Characteristics competency (Knowledge, Professionalism, Flexibility, Responsiveness, Accessibility, Communication, and Creativity). Maintains top box scores.

Education

• Valencia College

  Associate of Science - AS, Business Administration, Management and Operations

  2015 — 2019

• Barron Collier High School

  High School

  2009 — 2013

Skills

• Project Management
• Social Media
• Social Networking
• Marketing Strategy
• Business Strategy
• Strategic Planning