Zachary Hornor-Hernandez
Enterprise Account Manager @CivicPlus
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WORK HISTORY
Enterprise Account Manager @CivicPlus
San Diego, CA, US
Managing at least 5 customer POCs across 100+ accounts valued over $10 million- Measured on account growth and retention, 100% of total sales goal achieved to end Q4 2024- Built strong, collaborative, productive relationships with internal stakeholders to ensure customer needs were constantly met in timely manner, therefore exceeding expectations
EDUCATION
California Lutheran University
Bachelor of Science (B.S.), Business Administration, Management
University of San Francisco
Master of Arts - MA, Sport and Fitness Administration/Management
SKILLS
ABOUT ZACHARY HORNOR-HERNANDEZ
In my 10+ years of work experience, 2 of those come in Market Research/Analytics and 8+ years of experience in sales and customer retention. My research/analytics background introduced me to business intelligence and the insights that help drive businesses to scale. I have experience developing my own pipelines and working new B2B opportunities throughout the entire sales process to close. I have experience making cold calls and developing immediate relationships with C-Level Executives. I have created and executed custom retention campaigns and maintained open lines of communication with all parties both internally and externally. I am passionate about my experience in both business analytics and sales.
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