Zachary F.
Lead ERP Warehouse & Operations Trainer @ADG | Artisan Design Group
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WORK HISTORY
Lead ERP Warehouse & Operations Trainer @ADG | Artisan Design Group
Dallas-Fort Worth, TX, US
Currently delivering Pre-Go Live training to 100+ students simultaneously across multiple states in a 6 week time frame -Designed and delivered training programs (ERP-INFOR)(24 Business Units) on ERP software applications to an organization\'s employees (3k+ employees)-Create user manuals, online tutorials, and interactive training sessions using UAP software (infor tool)-Conducted workshops and training sessions, simplifying complex technical concepts for non-technical staff-Provided ongoing support, answer questions, and resolve issues for system users-Developed individualized and group training programs tailored to specific business needs-Assessed training requirements through job analysis and consultations with managers-Created training materials, including manuals and online learning modules-Delivered training sessions in-person & simultaneously virtual -Monitored and reviewed trainee progress through questionnaires and discussions with managers-Ensured compliance with statutory training requirements-Evaluated the effectiveness of training programs and make necessary adjustments-Continued knowledge on new training methods and ERP software advancements-Supported and advised on change management strategies related to ERP implementation and impact on end user-Acted as a bridge between the technical team and end-users to ensure the system is user-friendly and meets organizational needs
EDUCATION
Georgia Gwinnett College
Bachelor of Business Administration - BBA, Business Administration and Management, General
Georgia Gwinnett College
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
ABOUT ZACHARY F.
I\'m an experienced leader passionate about the implementation of managerial solutions focused on building a culture of inspiration and collaboration that exceeds KPIs. Building cohesive teams and exceeding expectations is what drives me the most. People focused. Motivated by leading others. Inspired by continually learning.
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