Zachary Downs

About Zachary Downs

Zach Downs

Experience

1. Patient Advisor

   Renue Medical Centre

   Jan 2026 — Present · Puerto Vallarta, MX

   As a Patient Advisor at Renue Healthcare, I help patients access advanced regenerative medicine solutions, including umbilical-cord–derived mesenchymal stem cells, next-generation exosomes, & biologics designed to support real healing, recovery, & long-term performance.This role fits me naturally because I’ve lived the patient journey myself. My own history with injuries and success using regenerative therapies allows me to guide others with genuine empathy, clarity, and confidence. I know what it feels like to search for answers, & I know how transformative the right treatment can be when it’s rooted in real science and world-class application.My work centers on providing precise guidance & attention to detail. From the first interaction through evaluation, treatment coordination, & follow-up, I support each patient so they always feel informed, supported, & cared for.A key part of my responsibility is helping determine candidacy. Not everyone is an ideal fit for regenerative therapy, so I collaborate closely with our clinical team to ensure safety, alignment, & the highest chance of successful outcomes.Responsibilities include:• Educating patients on umbilical-cord stem cells, exosomes, PRP, & other regenerative options• Understanding each patient’s goals and history to recommend next steps• Guiding patients through evaluation, scheduling, preparation & follow-up• Serving as a reliable connection between the patient & clinical team• Building relationships that support patient acquisition• Ensuring a premium, high-touch experience from start to finishRenue Healthcare is known for its world-class technology, strict standards, and highly specialized protocols. My mission is to help patients access these treatments, restore mobility, reduce pain, & regain control of their lives with confidence & hope for their future.If you’re exploring regenerative medicine or want to understand how these therapies may help your case, I’m always open to connecting.

Education

• Grand View University

  Bachelor's degree

  2015 — 2019