Zach Wojtowicz

Customer Success & Experience Expert | Driving Retention, Expansion, & Operational Scale

Role
Vice President Customer Experience at Teamfront
Location
Omaha, NE, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Zach Wojtowicz

With nearly a decade of professional experience, I serve as Director of Process…

Experience

  1. Vice President Customer Experience

    Teamfront

    Nov 2024 — Present

    I led transformative customer experience initiatives that drove substantial business growth across 3 portfolio companies simultaneously. • Implemented tailored customer lifecycle strategies, achieving a 35% increase in retention rates. • Maintained a CSAT score over 95%, ensuring high levels of customer satisfaction. • Developed cross-sell and go-to-market initiatives that raised revenue by 50%.

Education

  • University of Nebraska-Lincoln

    Bachelor of Science - BS

    2008 — 2012

  • University of Nebraska at Omaha

    Master of Science - MS

    2015 — 2017

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Zach Wojtowicz — Vice President Customer Experience at Teamfront in Omaha, NE, US | Unifers