Zach Wilt
Guest Experience Manager - Entertainment @Walt Disney World
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WORK HISTORY
Guest Experience Manager - Entertainment @Walt Disney World
Manage daily operations for multiple offerings (meet and greets, shows, dining locations, and atmosphere entertainment), inclusive of STCU, IATSE, AEA, and AFM Cast Members in both indoor and outdoor facilities. Experience calling live stage shows such as A Frozen Holiday Wish and Super Party Time. Partner with contract acts, Disney Event Group and Disney Parks Live Entertainment while leading Cast Members during park buyouts and events such as Cast Service Celebration 2018. Encourage Cast Members to engage in Guest interactions to augment the area PLEX scores. Assist in implementation of Magic Kingdom Entertainment Environmentality initiative. Communicate information to key partners for any park impacts and verify that all safety guidelines are implemented during operation.
EDUCATION
Towson University
Bachelors
SKILLS
ABOUT ZACH WILT
Proficient in SAP, EISS, Workbrain, ESQWire and Maximo- Proven ability to…
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